Lutheran Social Services of South Dakota

Case Management

LSS Center for New Americans provides case management service to all refugees that have been in the United States up to five years from their arrival date and are not yet United States citizens.

Services include assistance with removal of barriers to employment, education, medical, housing, transportation or many of the other barriers to self-sufficiency. All services are provided in a manner that is linguistically and culturally appropriate through the use of bilingual/bicultural staff or interpreters.

Case management is the key component of successful resettlement for refugees resettling in the United States. Case management is the service that binds all other available services together. Case management provides refugees with the necessary resources to reach the ultimate goal of family self-sufficiency.

The purpose of case management is to provide services in a coordinated manner allowing refugees to:

  • access needed resources.
  • receive accurate information regarding resettlement.
  • receive appropriate and timely assistance to reach self-sufficiency as early as feasibly possible.